Last updated:
Introduction
Xakriondlydhor is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xakriondlydhor.world or purchase our handcrafted postcards and printed goods. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian federal and provincial privacy laws.
Information We Collect
Personal Information
When you place an order for our handcrafted postcards or contact us, we may collect:
- Name and contact information
- Email address
- Shipping and billing address
- Payment information (processed securely through third-party providers)
- Custom design preferences and project details
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser type
- IP address
- Pages visited and time spent
- Referral source
How We Use Your Information
We use your information to:
- Process and fulfill your postcard and printing orders
- Create custom designs based on your specifications
- Communicate about your order status and delivery
- Respond to inquiries about our handcrafted products
- Send updates about new postcard collections (with your consent)
- Improve our website and product offerings
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Shipping carriers to deliver your postcards
- Payment processors to complete transactions
- Service providers who assist our operations
- Legal authorities when required by law
Advertising and Marketing
We may use your information to show you relevant offers and measure the effectiveness of our advertising (for example, through online advertising platforms). You can control interest-based advertising through our cookie preferences and through your browser or device settings. For more details, see our Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations (such as tax or consumer protection requirements), or to resolve disputes. Order and transaction data are typically retained for a period required by applicable law (for example, seven years for tax purposes in Canada). You may request deletion of your data where we have no legal obligation to retain it.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information we hold
- Correct inaccurate or incomplete data
- Request deletion of your data where we have no legal obligation to retain it
- Opt-out of marketing communications at any time
- Withdraw consent for collection, use, or disclosure of your information (subject to legal or contractual restrictions)
To exercise these rights, contact us using the details below. We will respond within the timeframes required by applicable law (generally within 30 days for access requests under PIPEDA).
Complaints
If you believe we have not handled your personal information in accordance with this policy or applicable law, please contact us first so we can address your concern. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca/en/report-a-concern/). If you are in a province with its own privacy commissioner (for example, Quebec, British Columbia, or Alberta), you may also contact the appropriate provincial authority.
Cookies
We use cookies to enhance your browsing experience. For more information, please see our Cookie Policy.
International Transfer
Your information may be processed or stored in Canada or in other countries where our service providers operate. When we transfer personal information outside Canada, we take steps to ensure it is protected in a manner consistent with Canadian privacy law, including through contracts or other safeguards where required.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us and Privacy Officer
For questions about this Privacy Policy, to exercise your privacy rights, or to submit a complaint, please contact us (our designated privacy contact):
Xakriondlydhor
430 Bloor St W, Toronto, ON M5S 1X5, Canada
Email: connectuse@xakriondlydhor.world
Phone: +1 416 324 8333